pub774 Casino
Privacy Policy

pub774 Casino ("pub774", "we", "us", or "our") operates the online gaming platform accessible at pub774.win and is licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). This Privacy Policy explains how pub774 collects, uses, stores, shares, and protects the personal data of individuals who visit or register on the pub774 Platform.

This Policy applies to all personal data processed by pub774 in connection with your use of the Platform — whether you are a registered account holder, a visitor browsing the site without an account, or a person who contacts our support team. By using the pub774 Platform, you acknowledge that you have read and understood this Privacy Policy.

pub774's data processing activities are governed by Republic Act 10173, known as the Data Privacy Act of the Philippines, its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC). This Policy is intended to fulfil pub774's transparency obligations under that legislation.

For the purposes of the Data Privacy Act of the Philippines, pub774 Casino is the personal information controller in respect of the personal data collected through the pub774 Platform. pub774 determines the purposes and means of processing personal data as described in this Policy.

pub774 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. If you wish to contact pub774's DPO regarding any data privacy matter, please use the contact details provided in Section 16 of this Policy, with the subject line "Data Protection Officer — Privacy Query".

pub774 collects personal data through several channels — directly from you when you register or use the Platform, automatically through your use of the Platform, and from third-party sources as described below.

3.1 Registration and Account Data

When you create a pub774 account, we collect:

• Full legal name;
• Date of birth (to verify the 21+ age requirement under PAGCOR regulation);
• Residential address in the Philippines;
• Philippine mobile number;
• Email address;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR's Know Your Customer (KYC) requirements and anti-money laundering obligations under the Anti-Money Laundering Act of the Philippines (AMLA), we may collect:

• Copies of government-issued photo identification (e.g., Philippine National ID, passport, driver's licence, SSS ID, UMID, or voter's ID);
• Proof of residential address (e.g., utility bill, bank statement, or barangay certificate);
• Payment method verification documentation (e.g., GCash account name confirmation or bank account details);
• Source of funds declarations where applicable under PAGCOR or AMLC requirements.

3.3 Financial Transaction Data

We collect records of all financial transactions on your pub774 account, including deposit amounts, dates, and payment methods (GCash, PayMaya, BPI, BDO, Metrobank, or card details); withdrawal requests and processing records; bonus credits and wagering activity; and account balance history.

3.4 Gaming Activity Data

We collect data about your gaming activity on the Platform, including games played, bets placed, wager amounts, session durations, win and loss records, and responsible gaming tool settings (such as deposit limits and session alerts you have configured).

3.5 Technical and Device Data

When you access the pub774 Platform, we automatically collect technical data including your IP address, device type and operating system, browser type and version, session timestamps, pages visited and navigation paths within the Platform, and referring URL.

3.6 Communications Data

We retain records of communications between you and pub774, including live chat transcripts, support emails, and any information you voluntarily provide when contacting our team.

pub774 uses the personal data described in Section 3 for the following purposes:

• Account management: To create, maintain, and administer your pub774 account, including processing your registration, verifying your identity, and managing your account settings.
• Regulatory compliance: To fulfil pub774's obligations under PAGCOR's licensing conditions, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and any other applicable Philippine legislation.
• Payment processing: To process deposits, credit winnings to your account, and process withdrawal requests to your registered Philippine payment methods (GCash, PayMaya, or bank account).
• Gaming services: To provide access to pub774's live dealer games, slots, bingo rooms, table games, and sports betting markets; to record and settle bets accurately; and to detect and investigate technical issues.
• Responsible gaming: To apply and enforce the responsible gaming controls you have configured on your account (deposit limits, session alerts, self-exclusion), and to identify patterns that may indicate problem gambling behaviour requiring intervention.
• Security and fraud prevention: To detect, investigate, and prevent unauthorised access, fraud, money laundering, and other prohibited activities affecting the pub774 Platform or its users.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance through pub774's Philippines-based support team.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the Platform's features, performance, and user experience.
• Marketing communications: Where you have given your consent, to send you information about pub774 promotions, bonuses, and relevant updates. You may withdraw this consent at any time as described in Section 13.

Under the Data Privacy Act of the Philippines, pub774 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract with you — operating your pub774 account, processing bets, and managing payments — is necessary for pub774 to deliver the services you have signed up for.
• Legal obligation: Processing required by Philippine law, including PAGCOR licensing obligations, anti-money laundering requirements under AMLA, and applicable tax law.
• Legitimate interests: Processing necessary for pub774's legitimate interests, including fraud detection, platform security, dispute resolution, and internal analytics — where such processing does not override your rights and freedoms.
• Consent: For specific processing activities — principally direct marketing communications — where pub774 relies on your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

pub774 does not sell, rent, or trade your personal data to any third party for their own commercial use. We may share your personal data with the following categories of recipients in the circumstances described:

6.1 Regulatory and Law Enforcement Authorities

pub774 is required to share certain personal data with PAGCOR as a condition of its gaming licence, including account holder information, transaction records, and gaming activity data as specified in PAGCOR's regulatory reporting requirements. pub774 also shares data with the Anti-Money Laundering Council (AMLC) and other Philippine law enforcement authorities where required by law or pursuant to a lawful order.

6.2 Payment Service Providers

To process deposits and withdrawals, pub774 shares necessary financial data with payment service providers, including GCash, PayMaya, BPI, BDO, Metrobank, and card payment processors. These providers receive only the data necessary to execute the relevant transaction and are bound by their own privacy policies and data protection obligations.

6.3 Technology and Service Providers

pub774 uses third-party technology partners to operate the Platform, including game content providers, cloud hosting services, KYC verification platforms, and customer support software providers. These partners process personal data strictly on pub774's behalf and under pub774's instruction, pursuant to data processing agreements that require them to maintain appropriate security measures.

6.4 Professional Advisers

pub774 may share personal data with its legal advisers, auditors, and other professional service providers where necessary for the purposes of obtaining legal or regulatory advice, conducting audits, or resolving disputes.

pub774 uses cookies and similar tracking technologies on the Platform to ensure proper functionality, remember your preferences, analyse usage patterns, and detect fraud. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function — including session management, login authentication, and security tokens. These cannot be disabled without preventing you from using the Platform.
• Functional cookies: Remember your preferences such as language settings, preferred game categories, and responsible gaming configurations you have set.
• Analytics cookies: Collect anonymised information about how users navigate the Platform — such as pages visited and time spent — to help pub774 improve the Platform's design and performance.
• Security cookies: Assist in identifying fraudulent or abnormal access patterns, such as unusual login locations or suspicious betting behaviour.

You can manage cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect Platform functionality. pub774 does not use cookies to deliver targeted advertising on the Platform or on third-party websites.

pub774 retains personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce agreements. The following retention guidelines apply:

• Account data and KYC records: Retained for a minimum of five (5) years following the closure or termination of your pub774 account, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction in accordance with AMLC requirements.
• Gaming activity records: Retained for a minimum of three (3) years from the date of each gaming session.
• Support communications: Retained for two (2) years from the date of last contact.
• Technical and device data: Retained for twelve (12) months from collection, unless required longer for fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with pub774's data disposal procedures. Where data is anonymised rather than deleted, the resulting anonymised data does not constitute personal data and may be retained indefinitely for analytical purposes.

pub774 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and pub774's servers;
• Encryption of sensitive data at rest, including passwords (stored as irreversible hashes) and payment method details;
• Access controls limiting internal access to personal data to employees and contractors who require it to perform their designated functions;
• Two-factor authentication for administrative access to pub774's data systems;
• Regular security testing, vulnerability assessments, and penetration testing of the Platform;
• PAGCOR-compliant data security standards as required under pub774's gaming licence conditions.

Despite these measures, no system is completely immune to security risks. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pub774 will notify you and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act and its Implementing Rules.

Under the Data Privacy Act of the Philippines, you have the following rights in respect of your personal data held by pub774. To exercise any of these rights, contact pub774's Data Protection Officer using the details in Section 16.

• Right to be informed: The right to be told what personal data pub774 holds about you and how it is being processed — as fulfilled by this Privacy Policy.
• Right of access: The right to request a copy of the personal data that pub774 holds about you, along with information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data that pub774 holds about you. You may also update most account details directly through your pub774 account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to pub774's legal and regulatory retention obligations (see Section 8).
• Right to object: The right to object to pub774's processing of your personal data for direct marketing purposes, or processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to data portability: The right to receive a copy of personal data you have provided to pub774 in a structured, commonly used, machine-readable format.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe pub774 has processed your personal data in a manner that violates the Data Privacy Act.

pub774 will respond to all data subject requests within fifteen (15) business days of receipt. Where a request is complex or numerous, this period may be extended by a further month, in which case pub774 will inform you of the extension and the reasons for it within the initial fifteen-day period.

The pub774 Platform is strictly intended for persons aged 21 years and above, as required by PAGCOR regulations governing online gambling in the Philippines. pub774 does not knowingly collect personal data from individuals under 21 years of age.

If pub774 discovers or is notified that it has inadvertently collected personal data from an individual who is under 21 years of age, it will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and return any deposited funds to the source payment method.

If you are a parent or guardian and believe that your child (under 21) has registered on the pub774 Platform, please contact our support team immediately at [email protected] so that we can take appropriate action.

Certain of pub774's technology service providers and game content providers may be located outside the Philippines. Where personal data is transferred to recipients in other countries, pub774 takes steps to ensure that appropriate safeguards are in place to protect the data in accordance with the Data Privacy Act.

Such safeguards may include data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission, or transfers to countries that have been deemed to provide an adequate level of data protection. pub774 does not transfer personal data internationally beyond what is required for the operation of the Platform and will only do so where permitted by applicable Philippine data protection law.

Where you have provided your consent, pub774 may send you promotional communications about pub774 bonuses, new game releases, sports betting markets, and special offers — via email, SMS to your registered Philippine mobile number, or in-Platform notifications.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your pub774 account settings;
• Clicking the "unsubscribe" link in any pub774 marketing email; or
• Contacting pub774's support team with a request to opt out of marketing.

Withdrawal of consent to marketing does not affect your receipt of service communications — such as account verification messages, transaction confirmations, responsible gaming alerts, and support responses — which are sent as part of the contractual service and cannot be opted out of while your account is active.

The pub774 Platform may contain links to third-party websites, including game provider websites, payment provider portals, or regulatory authority pages. pub774 is not responsible for the privacy practices of these third-party websites and does not control how they collect, use, or protect your personal data.

When you follow a link to a third-party website from the pub774 Platform, you leave pub774's controlled environment. pub774 recommends that you review the privacy policy of any third-party website you visit before providing personal data to it.

pub774 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable Philippine law, or updates to our Platform's features. Material changes to this Policy will be communicated to registered account holders via email to their registered address and/or via a prominent notice on the Platform, with at least seven (7) days advance notice before the changes take effect.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. pub774 encourages you to review this Policy periodically. Continued use of the Platform after the effective date of any revision constitutes your acknowledgement of the updated Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or pub774's handling of your personal data, please contact pub774's Data Protection Officer or Customer Support team through the following channel:

pub774's Philippines-based support team is available daily from 8:00 AM to 12:00 AM Philippine Standard Time (PST). For formal data subject rights requests (access, rectification, erasure, portability), pub774 recommends contacting us by email to ensure your request is directed to the appropriate team and responded to within the required timeframe.

If you are not satisfied with pub774's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing the Data Privacy Act.